A couple days ago, I received a book in the mail from Amazon, but it wasn’t the book I ordered. This mistake could be the product of many factors, but this event got me thinking about communication. Specifically, how valuable is communication? According to an article by Mark W. Sheffert of Manchester Companies, “it is estimated that miscommunication can cost an organization between 25 percent and 40 percent of its annual budget.” That’s how big communication is to you and your company.
If you are reading this, it is likely that you prefer to learn through reading. This is just one of the several ways people take in information, process it, and commit it to building a new skill or perform a task. Surprisingly, many people don’t know we learn differently. In communication, knowing how someone learns is just as important (if not more important) than the content of the message you are communicating. In this post, I will discuss the types of learners there are and how you can use this to have more effective communication.
Yesterday, I had the pleasure of working with a team that focused on chasing and being chased, and trying to limit the amount both team members have to do. In business, you rely on other people to provide you something so you can do your job, and others rely on you to provide something to somebody else so they can finish their job. Hence, chasing and being chased.